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a curious senior digital leader with international experience in GLOBAL brands'; on a mission to continuously innovate customer and brand experiences,  using data-driven actionable insights.  

Global Brands

I have worked on

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Coca-Cola_logo_white.png
Hertz.png
RSA.png
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chrysler-logo-white.png
Nestle.png
Lotus.png
HP.png
Dodge.png
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Fisker.png
IKEA.png
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Abu Dhabi Duty free logo.png
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Al-Futtaim Group.png
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BMF Logo.jpg

This is me

Over the past 22 years, I've had the privilege of working with international brands including Honda, Gallagher Insurance, Toyota, and IKEA, managing marketing budgets of up to $6 million. What drives me is creating and implementing digital transformation strategies that genuinely make a difference, whilst leading cross-functional teams across different markets to deliver operational excellence.

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I'm passionate about the numbers that matter – KPIs and ROI – and I bring a well-rounded perspective from working both agency and brand-side. But beyond the strategies and metrics, what really fascinates me is understanding how people connect and interact in our increasingly digital world, and how brands can show up authentically in that space.

AI Implementation Digital Transformation

Integrated Marketing Strategy  Brand Management  Social Media Strategy Content Strategy  B2B Marketing  Budget Management  Stakeholder management   Data-driven marketing  Analytics and data research  Customer journey process mapping  Paid social  AI Programmatic advertising  Mobile search  AI Search Optimisation  Paid Search (SEM)  Re-marketing  PR  CRM & Social CRM  Email marketing automation  Conversion rate optimisation (CRO)  PDCA - continuous improvement  Digital trends & training  Managing digital teams  Managing global agencies 

I have 10 years of agency and 12 years of brand operations experience.

10 years of my agency experience gave me the opportunity, as a Digital Account Director, to lead digital research -> understand customer insights -> develop strong brand strategies with digital & data at the heart of everything -> develop 360 degree integrated campaignsThis resulted in: increase in brand awareness, delivering innovative digital experiences and driving qualified leads, most importantly, be profitable. Some of the global brands I worked for are Johnsons & Johnsons, Nestle, HP, Coca-cola and more, while leading a team of 15 direct reports.

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The last 10 years had me working directly for brands like Gallagher InsuranceToyota, Lexus, IKEA, Marks&Spencer, (and more).

 

As Director of Marketing at the world’s second-largest insurance broker - Gallagher Insurance, I am responsible to drive digital transformation and demand for the SME and Digital Distribution - UK Retail Division.

 

Reporting directly to the Managing Director, my key achievements include:

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  • Grew the Motor Trade Road Risk new business by 23% YOY, achieving an ROI of 2.6.

  • Reinvigorated Gallagher insurance products for SME audiences, reaching an ROI of 2.6.

  • Conducted the first-ever UK customer research, shaping the Gallagher Home proposition and influencing other businesses within the organization.

  • Rebuilt the Trust Pilot feedback process, raising ratings from 2.1 to 4.6 in four months.

  • Developed an extensive CRM strategy with 23 unique user cases which were deployed across 5 brands within Gallagher business

  • Managed a team of marketing managers across various brands and also responsible for maintaining relationships with agencies, suppliers, and affinity partners.

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